Alignment Healthcare Mobilizes New COVID-19 Relief Programs for Members and the General Public

ORANGE, Calif.–()–Alignment Healthcare, a mission-based Medicare Benefit insurance coverage firm based in 2013, at present introduced pressing new COVID-19 aid efforts for each its members and most people. Above and past full compliance with measures from the Facilities for Medicare & Medicaid Companies, Alignment has launched two signature packages to handle important medical and social challenges Individuals at the moment are going through. The primary is the AVA™ Customized COVID-19 Threat Evaluation software, which supplies customized outcomes and is now obtainable to most people at The opposite is a disaster meal supply program, offering two weeks of meals to members who can not in any other case entry meals.

“As details about COVID-19 shortly modifications, many individuals could change into overwhelmed and left confused about their very own well being standing amidst the disaster,” mentioned Hakan Kardes, chief information officer, Alignment Healthcare. “To provide the general public dependable and customized information – and the peace of thoughts that comes together with that – we used our experience in analytics to deploy an internet danger evaluation for COVID-19. The software not solely provides customized outcomes, but in addition shares really helpful actions and help.”

The AVA™ Customized COVID-19 Threat Evaluation software poses a collection of inquiries to ship an instantaneous, customized danger evaluation. The questions are pushed by algorithms that account for components equivalent to publicity ranges and present signs, and are robotically up to date as new information round COVID-19 turns into obtainable. The outcomes are accompanied by actionable suggestions, which can embody contacting a major care doctor or looking for out a testing heart. Alignment members may use their telehealth profit or contact their 24/7 concierge staff to debate the outcomes and any vital subsequent steps.

“Past offering scientific help for COVID-19, we couldn’t ignore the extra challenges our members now face, particularly that of meals insecurity as seniors are left to fend for themselves or danger publicity at public grocery shops,” mentioned John Kao, CEO, Alignment Healthcare. “That’s why the staff at Alignment mobilized shortly to deploy a volunteer meal supply program. Our aim is to achieve as many individuals as doable with wanted help, so along with fulfilling inbound requests, our staff is proactively reaching out to members we imagine to be most in danger.”

Alignment’s disaster meals program leverages a skilled corps of greater than 50 volunteers – together with Alignment workers, community suppliers and dealer companions – to ship a two-week provide of ready meals to Alignment members who qualify, together with those that stay alone, stay beneath the poverty line, or would not have different technique of accessing meals. So far, Alignment has served practically 3,000 meals to members in want, working with its companions, Mother’s Meals and Meals on Wheels Orange County. Adhering to protocols from the Facilities for Illness Management and Prevention, the Alignment staff is safely delivering greater than 400 meals a day all through California, together with to Los Angeles, Orange, San Diego and Santa Clara. The well being plan can also be working shortly to increase this system to extra of its communities in California and North Carolina.

These packages are along with different COVID-19 associated help in place for Alignment members, together with:

  • Proactive outreach to highest danger members utilizing insights from AVA™, Alignment’s information and expertise platform
  • $zero copay telehealth visits
  • $zero value for vital COVID-19 testing
  • Waiving early remedy refill limits on 30-day prescription upkeep medicines and inspiring members to make use of their 90-day mail-order profit
  • Common member digital city halls to reply member questions, and to supply assets round key points equivalent to train and loneliness

Alignment’s help and assets for COVID-19 are up to date usually, and can be found at:

About Alignment Healthcare

Alignment Healthcare is redefining the enterprise of well being care by shifting the main focus from funds to folks. We’ve created a brand new mannequin for well being care supply that cuts prices and improves lives by unraveling the inefficiencies of the present system to drive sufferers, suppliers and payers towards a standard aim of wellness. Harnessing greatest practices from Medicare Benefit, our progressive data-management expertise permits us to decide to caring for seniors and people who want it most: the chronically ailing and frail. Alignment Healthcare supplies companions and sufferers with personalized care and repair the place they want it and after they want it, together with scientific coordination, danger administration and expertise facilitation. Alignment Healthcare provides well being plan choices to California residents by means of Alignment Well being Plan, and companions with choose well being plans in North Carolina to assist ship higher advantages at decrease prices. For extra data, please go to

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