Household and pals of Allison Isaacs took to social media to lament the remedy Isaacs obtained, saying she was denied help, allegedly “first by her employer Cape Cookies in Maitland, who refused to shut doorways realizing they’d constructive circumstances for coronavirus”.
Additionally they alleged Vanguard Group Well being Centre turned her away when she needed to endure testing, and that New Somerset Hospital refused to help her when she requested assist.
Whereas the household has since declined to talk to the media, Bonteheuwel ward councillor Angus McKenzie stated he would help the household with formal complaints.
“We can be aiding the household with the grievance when they’re prepared. There are two key points: one was the extent of service obtained at each Vanguard and Somerset (well being centre and hospital),and the second problem is across the degree of professionalism of health-care staff.
“These are actual points for the household and now we have a duty to help them in taking these up,” he stated.
Spokesperson for the provincial division of well being’s southern western sub-structures, Natalie Watlington, stated: “We want to lengthen our condolences to the household and might affirm that always Isaacs obtained the suitable medical care in accordance with protocols.
“The household’s claims are unfounded and never a real account of the medical care rendered to the affected person. Whereas dropping a relative is traumatic and never straightforward, additionally it is not honest to lodge unfounded claims.”
Watlington stated Isaacs was on the Vanguard Group Well being Centre on Could 23 and was attended to by a physician, primarily based on her signs.
“Based mostly on the prognosis the affected person was referred to New Somerset Hospital, the place she was readily accepted.
“She was a affected person underneath investigation for the Covid-19 ward, and after dialogue moved to ICU for added oxygen. Sadly, the affected person deteriorated and sadly demised through the administration of additional remedy.
“We welcome the household to interact us in the event that they want any info referring to the medical care which was offered. No grievance has been obtained.”
Cape Cookies stated: “After consulting with the well being division relating to our continued operation, we wish to make an announcement in regards to the latest passing of our worker Allison Isaacs.
“We lengthen our heartfelt condolences to her household and pals throughout this tragic time. Allison was a valued member of the Cape Cookies’ household and can be sorely missed.
“Now we have been permitted to proceed working and Cape Cookies is proud to be serving the South African meals trade throughout this time, each by persevering with to make our merchandise accessible to the general public and sustaining employment for our staff.
“We had been shocked and heartbroken to study of Allison’s passing.”